At the time of writing this (2025), public discussion and awareness of mental health are in a completely different place than they were before COVID-19.
We’ve long known that 1 in 6 people worldwide suffer from mental disorders and that by 2030, the global cost of mental health issues is expected to reach $6 trillion. We’ve also known that every 40 seconds, someone dies by suicide.
So what changed? The power of experience.
The lockdowns confronted people with mental health struggles in a way that no statistic or report ever could.
The system was already broken — but it simply collapsed under the pressure of millions of people locked in their homes, losing loved ones, or fearing for their economic and personal security.
The sensitive nature of mental health services, combined with the complex legal and ethical landscape, makes innovation in this field uniquely challenging.
But how quickly can we innovate without compromising the very health we’re trying to protect?
No one is immune to expert bias.
The outdated and fragmented mental healthcare system lacked clarity, with surprising divisions between different therapeutic schools and approaches.
Resistance to change is a human thing.
But if the goal is to help people navigate their difficulties, shouldn’t finding that help be simpler than the internal world they’re trying to understand?
You probably know the power of social proof. That’s why the fear of disapproval around admitting mental struggles hits so hard.
Stigma thrives on shared fears — of being vulnerable, judged, and rejected by society and those closest to us.
The sensitive nature of mental health also makes people more receptive to negative news and criticism surrounding the topic.
So, how do we help people believe there’s a way to feel better — and that they can get there?
Seeking support on their journey to a better quality of life through science-based therapeutic methods.
Mental health professionals who strive to make a difference and grow by helping their patients find balance and meaning.
They meet in a space that fosters personalized mental health care — a place to grow and find support.
Digitizing a service that was almost solely done offline required the community to become the axis point of change — balancing innovation with the evolving needs of both mental health professionals and patients.
Through direct relationships, feedback, and collaboration — including webinars, joint projects, and social media — the community shaped the platform’s growth.
As a result, the marketplace and SaaS have earned a 4.7 out of 5 rating in an industry where online therapy wasn’t always welcomed.
To shatter the stigma and help people feel more confident in seeking mental health support, Sensly focuses on gradual, meaningful engagement — sharing practical tips and insights through social media and blogs, hosting free webinars on key topics, and offering free chats with specialists.
To meet people where they are, understanding their context, struggles, beliefs, and biases becomes an inherent part of the communication strategy.
User experience is at the core of everything we do. We design every aspect of the patient experience to offer clarity and predictability, helping people navigate the often overwhelming world of therapy approaches, symptoms, specializations, and methods. Our goal is to make everyone feel calm and in control throughout their journey.
As therapists equip their patients with tools, Sensly similarly assists mental health professionals in overcoming challenges on their journey to professional fulfillment and accomplishment.
Sensly is the go-to solution for managing digital practices and supporting operational tasks. It enables mental health professionals to work independently, establish their own brand, and work with better-aligned patients, thereby enhancing the efficiency of their help.